FAQ

– Withdrawal Schedule: Withdrawals are conducted only once a day, and the financial team operates from 8 AM to 4 PM UK time. Saturdays are the financial team’s day off, and withdrawals registered on this day will be processed on the next working day.

– Fees: A 1% commission is charged on withdrawals, with a minimum fee of 1 USDT.

– Minimum and Maximum Amount: The minimum withdrawal amount is 10 USDT, and the maximum amount is 10,000 USDT or its equivalent in other currencies.

– Open Trades: If you have an open trade, you can withdraw your account equity if your margin level is at least 100%.

– Low Balance: If the balance is less than 10 USDT, it cannot be withdrawn.

– Processing Time: After approval by the financial team, withdrawals are processed within one business day. However, the final transfer may take up to 24 hours.

– Minimum Deposit: The minimum deposit amount is 100 USDT.

– Deposit Limits: There are no limits to the number or amount of deposits you can make.

– Processing Time: Deposits are usually processed instantly but can take up to one working day.

– iXBROKER collects personal information such as your name, email, and financial details to facilitate account access, transaction processing, and communication. The company also collects non-personal information like IP address and browser type to improve services.

The Company will regularly update the available payment systems in the deposit & withdrawal section. Availability may vary depending on the Client’s country of residence and can be viewed in the Client’s MyiXBROKER account.

Forex 0.002% – Crypto 0.035% – Indices 0.002% – Commodities (such as Oil, Gas) 0.002% – Shares 0.035% – Major Metals (such as Gold, Silver) 0.002%

The Company displays all current commissions, charges, and costs on its Website. These may change from time to time without prior notice to the Client, with updates provided on the Company’s Website.