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FAQ

Our broker operates under the supervision of the Mwali International Services Authority (MISA).

You can collaborate with iXBroker in two ways: 1.Referring friends through your personal referral link ✅ iXBasic By logging in to your user panel and navigating to the “Refer & Earn” section, you can access your personal referral link and share it with your friends. You will receive a 30% bonus from the first deposit made by any user who registers and deposits through your link.
✅ iXPRO From the Marketing Tools > Link section, you can obtain your personal invitation link and send it to your friends. For every friend you invite, $30 in cash will be credited to your account. 2.Partnering as an IB (Introducing Broker): iXBasic & iXPRO: To start cooperating as an IB, first visit the partnership page at the following link: Click Here to Enter. Then, in the registration section, select iXBasic, iXPRO, or both. After submitting your request, the IB department specialists will contact you and guide you through the next steps.

KYC verification is mandatory on the iXPRO platform; however, it is not required on the iXBasic platform.

Yes. iXBroker is directly integrated with the TradingView platform, allowing users to utilize its analytical tools and charting features for their trading activities.

VIP users enjoy a range of exclusive benefits, including dedicated support, access to special bonuses and promotions, enhanced trading conditions, and the use of more advanced professional tools.

The company displays all current fees, charges, and rates on its official website.
Commissions are deducted from both sides of the trade.

  • Crypto:035%
  • Indices:002%
  • Metals:002%
  • Commodities:002%
  • Stocks:035%

Spreads are floating and are determined based on market supply and demand.
To view the spread of any specific instrument, simply log in to your account and check the Market Watch section, where spreads are displayed in real time.

✅ iXPro:
Swap fees for open positions are calculated and applied on a daily basis, depending on the type of trading instrument.


✅ iXBasic:
All trading instruments are swap-free for up to 30 days. After this period, the applicable conditions will vary depending on each instrument.

Currently, we offer two proprietary platforms: iXPRO and iXBasic.
These platforms provide features such as easy access to real-time prices, drawing and analytical tools, indicators, chart viewing, buy and sell trading, and other related functionalities.

Additionally, by using the software compatible with your operating system, you can create either a demo account or a live account. The official iXBroker app is available for both iOS and Android, offering quick and easy installation and usage.

Traders can view the trading hours for each symbol in its specifications, taking into account the GMT time difference.
All trades and timestamps in the user panel are based on the server time.

Yes, trading robots and expert advisors are allowed on the iXBroker platform, provided that they are non-destructive and do not violate the platform’s rules and terms.

iXBroker reserves the right to update its financial rules as necessary to align with current conditions. Users are required to review these changes on the website, stay informed, and act in accordance with them.

Yes, the use of arbitrage or any exploitative practices for fraudulent purposes is strictly prohibited. iXBroker reserves the right to freeze users’ account balances and take appropriate disciplinary actions in case of such activities. Fraudulent or deceptive actions may result in account suspension.

  • • The minimum deposit amount is 50 USDT, and there is no maximum limit.
    • There are no restrictions on the number or total value of deposits, and all deposits are processed immediately.
    • Customers must ensure that their payment method information, including wallet addresses, is accurate and up-to-date before making any deposit.

Deposit Methods

✅ iXBasic

Deposits on iXBasic are available through 2 methods:

  1. Toman Gateway (Payment Bot) @iXBROKER_Exchange_Bot
  2. Cryptocurrencies – Deposits can be made in BTC, ETH, TRON, BNB, as well as USDT.

✅ iXPRO

Deposits on iXPRO are available through 3 methods:

  1. Toman Gateway (Payment Bot) @iXBROKER_Exchange_Bot
  2. Cryptocurrencies – Deposits can be made in BTC, ETH, TRON, BNB, DOGECOIN, LITECOIN, SOL as well as USDT, USDC, TCPAY.
  3. TopChange

Deposit Fees

  • Deposits via cryptocurrencies and the Toman Bot are free of charge.
  • Deposits via TopChange incur a 4% fee, which applies specifically to the TopChange network.

Deposits via cryptocurrency are not restricted by the rules, but the depositor assumes full responsibility.
Toman deposits, according to exchange regulations, require identity verification, and using a third-party account is not permitted.

  • Only one withdrawal per day is allowed.
  • Withdrawing funds will result in the removal of all related account credits and bonuses.
  • Financial Team Working Hours: The broker’s Financial Department operates daily from 07:00 AM to 7:00 PM (London time). All financial requests submitted outside of these hours will be processed on the next business day. The processing time during working hours is 30 minutes.

Withdrawal Methods and Conditions :

The minimum withdrawal amount is 10 USDT, and the maximum is 10,000 USDT or its equivalent in other currencies.


 ✅ iXBasic
Withdrawals on iXBasic are available via cryptocurrencies. Withdrawals exceeding 10,000 USD require completing the KYC verification process.

✅iXPRO
Withdrawals on iXPRO are available via cryptocurrencies and TopChange. The minimum withdrawal amount is 10 USDT, and the maximum is 10,000 USDT or its equivalent in other currencies, while the maximum withdrawal via TopChange is 2,000 USD.

Withdrawal Fees

  • USDT withdrawals via TRC20 and BEP20 networks incur a fixed fee of 1 USD per transaction.
  • Withdrawals via TopChange include a 2% network fee, applied by TopChange.

According to the rules, there are no restrictions on this; however, the individual assumes full responsibility.

Yes, there is no restriction.

✅ iXBasic
Bonuses provided on the iXBasic platform are for trading purposes only and cannot be withdrawn.

  • The maximum bonus per deposit is 1,000 USD.
  • Bonuses are automatically removed if a withdrawal is made from the account.
  • Bonuses can be used without any time limitation and remain active until a withdrawal is made.
  • In cases such as a stop-out or negative account balance, bonuses are automatically used to offset losses or removed from the account.

✅ iXPRO
Bonuses are valid for up to 90 days after the last receipt and are automatically removed after this period.

  • Any active bonuses will be removed if a withdrawal is made or if the balance is transferred to another account.
  • If the account balance becomes negative, the system automatically uses the credit balance to cover the negative amount until the balance reaches zero.
  • The maximum bonus available has been set at $3,000.

✅ On iXPRO

your level is dynamic, and based on your performance and the number of active clients, your commission can increase up to 80%. This account also offers the possibility of faster growth and access to special bonuses. Login / Register in IX Pro

✅ In contrast, on iXBasic

your level is fixed, and you always receive 50% commission along with special benefits. However, you can still take advantage of annual special bonuses. This option is suitable for users seeking stability, simplicity, and consistent income. Login to IX Basic

Earnings above 10 USD can be withdrawn.

✅ On iXPRO accounts
 withdrawals are instant and can be made by you daily at any time.

✅ On iXBasic accounts
payments are automatically processed on the first day of the following month.

Yes. In the two-level structure, users can receive 30% of the commission from trades of clients referred by first-level IBs and 10% of the commission from trades of clients referred by second-level sub-affiliates.

Your IB level is automatically determined based on the number of active users over the past 30 days. This level is updated every 24 hours, and your commission is calculated according to your current level at that time.

In the iXPRO user panel, the Marketing Tools section provides all the tools you need, from ready-made banners to personalized referral codes and unique links.

Additionally, you can view detailed performance statistics for each tool, including the number of clicks, registrations, and conversions to active clients, all segmented and updated in real time within the same section.

Yes, users can submit a request to change their IB, but this option is available only once every 3 months.

Once the request is submitted, the support team reviews it, and if approved, the IB change is applied.
The final decision to approve or reject the request rests entirely with iXBroker to ensure transparency and fairness within the partnership structure.

Users can submit their complaints by contacting support, sending an email, or creating a ticket in the user panel. After review by the relevant team, the outcome will be communicated to the user via email or ticket.

Depending on the type and subject of the submitted complaint, the review process is typically completed within 1 to 3 business days after the complaint is filed.